Services & Support
Pre-sales consultation, project delivery and after-sales O&M — full lifecycle service.
Service Guide
Self-service repair reporting, phone support, on-site appointments and follow-up — one-stop service guidance.
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Service System
Warranty per national standards, multi-channel repair reporting, send-in and on-site service, lifelong maintenance after warranty.
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Pre-sales Service
Requirements research, solution design, product selection and site survey — one-on-one consulting and tailored proposals.
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Project Delivery Service
Senior engineers for on-site installation and commissioning — standardized processes for on-time, high-quality delivery.
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After-sales Service
7×24 response, free upgrades and training, periodic inspection — three-tier service network nationwide.
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Service Excellence
Professional call center, 1-hour response, distributed reporting with centralized dispatch — IT platform for service quality.
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